South Dakota Medicaid
Please follow the Enrollment Instructions below to become an electronic submitter to South Dakota Medicaid.
Required Documents for those applying for new Submitter IDs
The following documents are required enrollment documents that must be completed, signed and returned to the SD Medicaid office prior to initiation of electronic claims submission or inquiry.
1. Online Enrollment form for ALL submitters:
The Online Enrollment form can only be accessed after logging in to SD Medicaid Provider Enrollment Portal
(Please remember you are applying for a submitter ID as a Self Biller and to become a Direct Submitter)
2. Trading Partner Agreement: Trading_Partner_Agreement.pdf
If you have any questions regarding any of the documents in this package, please call the South Dakota Medicaid Provider Enrollment hotline at 605-773-3495 or email your questions to DSS-Medicaid@dss.state.sd.us
We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.
Our Vendor Information
| Vendor Name - AXIOM Systems, Inc. |
| Contact - EDI Team |
| Vendor Code - SV00016 |
| Phone - 602-439-2525 |
| Fax - 602-439-0808 |
| Address - 241 East 4th Street, Suite 200 Frederick, MD 21701 |
| Software Name - SolAce EMC |
| E-mail - Support@SolAce-emc.com |
Trading Partner Agreement
Please Enter the name of your organization in the first line
Please Print your name and title, enter your contact information
Submitting your Forms
It is recommended that you keep a copy of all the forms you will be submitting for your records. Mail the Trading Partner Agreement form reflecting original signatures to:
DEPARTMENT OF SOCIAL SERVICESDIVISION OF MEDICAL SERVICES700 GOVERNORS DRIVEPIERRE, SD 57501-2291
It is very important that you complete and return the entire form as described above. Incomplete forms will not be processed and will be returned to the submitter.
Waiting for a Response
After approval by South Dakota Medicaid, we will contact you via email to determine your interest in submitting electronic transmissions. You will be required to test with SDMA. We will send you testing instructions for the Launchpad application, along with your Submitter ID and temporary password. All test transactions will need to be submitted through Launchpad, even if you choose to submit productions transactions through secure FTP. When submitting an 837 Institutional and/or Professional test file in Launchpad, please idicate so with a "T" in the data element ISA15.
Request to submit and receive file svia sFTP once in Production
If you have any questions please call the Claimshuttle Support Team at 602-439-2525, You can also contact SD Medicaid directly at 605-773-3495 or email DSS-Medicaid@dss.state.sd.us
customer Testimonial
From our customers
I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.
SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.
I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.
SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.
Easy to use, Customer support has always been excellent, Thanks SolAce Team.
I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.
Awesome customer service every time!
I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!
The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.
The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.
Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.
Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.
