J15 CGS Administrators, LLC: Kentucky Medicare
CGS Administrators, LLC (CGS) administers Medicare health insurance for the Centers for Medicare and Medicaid Services (CMS) for Jurisdictions 15, which includes the state of Kentucky. If you are a provider located in the State of Kentucky and need to become an electronic submitter for your Medicare A/B Claims, please follow the enrollment instructions below.
Required Documents for those applying for new Submitter IDs
The following documents are required enrollment documents that must be completed prior to initiation of electronic claims submission.
1. EDI Enrollment Packet
To obtain the forms above, please download them from:
Click on EDI on the left hand side, then click on EDI Enrollment Packet If you have any questions regarding any of the documents in this package, please call the CGS EDI Technology Support Center for your line of business: Part A 1-866-590-6703 or Part B 1-866-276-9558.
We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.
Our Vendor Information
|Vendor Name - AXIOM Systems, Inc.|
|Contact - EDI Team|
|Vendor Code - N/A|
|Phone - 602-439-2525|
|Fax - 602-439-0808|
|Address - 241 East 4th Street, Suite 200|
Frederick, MD 21701
|Software Name - SolAce EMC|
|E-mail - Support@SolAce-emc.com|
- Select your Line of Business
- Choose “Apply for New Submitter ID”
- New applicants should leave the Submitter ID line blank.
- Please enter your Business or Provider Name as the Owner Name
- Type of Submitter: Choose Provider or Billing Service (if YOU are a billing service)
- Please complete your demographic and contact information
- Data Compression choose PKZip
- Enter AXIOM Systems, Inc, formerly Ivertex. under Name of Software Vendor
- Enter N/A under Vendor Security ID
- If you are the Provider or Entity Owner and You will be using SolAce to submit your claims then enter your information in the “Providers for Whom Submitter Will Be Transmitting”.
- Choose “Yes” for “Provider Authorization Form Attached?”
- Check the boxes for “Submit Claims, Receiver Reports, and Receive Electronic Remittances (EOBs)”.
- If you would like access to the Online Inquiry Services please also check that box and ask us about our ClaimShuttle Service so that we may get you logged in to the FISS/DDE system for CGS!
- If there are other providers in your practice for whom you will be billing, complete the other sections with their information, and choose the same options.
EDI Enrollment Agreement
- Complete Section C with your information
Provider Authorization Form
- Each provider that you will be billing for via the Submitter ID that you will be applying for must complete this form.
- Choose the appropriate State & Line of Business
- Complete the Provider Information section.
- Provider must complete and sign this form
EDI Online Inquiry Services
If you chose to mark the box in the EDI Application for access to the Online Inquiry system, please complete this form with your information. Otherwise, please skip this form.
Please disregard the Software Order form that comes with the packet.
Submitting your Forms
It is recommended that you keep a copy of these forms for your records and if sending by mail, be sure to send documents with original signatures to:
J15- Part B Correspondence
PO Box 20018
Nashville, TN 37202
*Faxing is recommended for faster service
OH Part A: 615-664-5945
OH Part B: 615-664-5927
KY Part A: 615-664-5943
KY Part B: 615-664-5917
Waiting for a Response
After processing, a confirmation will be faxed to you as notification to begin filing claims electronically. If neither confirmation nor a returned packet is received after two weeks, contact the Technology Support Center toll-free at the number for your line of business: Part A 1-866-590-6703 or Part B 1-866-276-9558
Once you have received your Submitter ID and Password from CGS, please call the SolAce Support Team and set an appointment for a Mailbox setup and Test Transmission to NGS.
Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.
From our customers
I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.
SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.
I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.
SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.
Easy to use, Customer support has always been excellent, Thanks SolAce Team.
I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.
Awesome customer service every time!
I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!
The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.
The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.
Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.
Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.