Prices
When your Medicare Carrier terminates direct connections and begins requiring use of a Network Service Vendor, your EDI File Transfer will be included in your SolAce product at no additional fee!
Part A FISS/DDE Access is available through our ClaimShuttle service for $30/month per user. Your Satisfaction is Guaranteed. Try SolAce EMC for 30 days risk free -- if you are not completely satisfied, return it for a full refund. Sign up now to enjoy this valuable product and our expert services at a great price.
Select an Edition » | Full Hosted 837P/837I |
Hosted Limited 837P or 837I |
Multi-User 837P/837I |
Multi-User 837P |
Desktop** 837P/837I |
Desktop** 837P |
Price | CALL | CALL | CALL | CALL | CALL | CALL |
Storage Limit | Unlimited | Dependent on your server | 2GB | |||
Support | ||||||
Phone/email support | Unlimited | 60 min/yr. | 60 min/yr. | 60 min/yr. | 60 min/yr. | 60 min/yr. |
Initial Support & Training to |
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Web-based Support Forums | ||||||
Payer Enrollment assistance | ||||||
Web-based Training | ||||||
Claim Rejection Support | ||||||
Non-Covered Items | Hourly rate of $100 for incidental support applies. Researching Claim Denials, Billing/Coding Assistance, and supporting other software programs like Practice Management software are NOT covered as part of basic product support. The SolAce Support Team can assist in these matters, but there will be an additional cost unless you have a Support Plan. If our support team is engaged to assist in researching claim denials and it turns out to be a billing related matter and not a software issue, you will be charged for the support time used unless you have a Support Plan in place. |
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Support Plan Options | Optional | Optional | Optional | Optional | Optional | |
Features | ||||||
Direct Claim Entry | ||||||
HCFA-1500 / 837P transactions | Choose one | |||||
UB-04 / 837I transactions | Choose one | |||||
Print Image Claim Import | ||||||
NSF/UBF Claim Import | ||||||
CSV/Tab-delimited Claim Import | ||||||
Claim "Scrubbing" and Corrections | ||||||
Remittance Advice Features | ||||||
Access to All Direct Connections | ||||||
Automatic Transmissions | ||||||
Unattended Transmissions | ||||||
Service Level | 99.99% Uptime | 99.99% Uptime | n/a | n/a | n/a | n/a |
Secure Network Access | ||||||
Software Updates | ||||||
Multi-User Capable | ||||||
Multi-Office Data Separation | ||||||
Automatic Backups |
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customer Testimonial
From our customers
I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.
SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.
I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.
SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.
Easy to use, Customer support has always been excellent, Thanks SolAce Team.
I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.
Awesome customer service every time!
I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!
The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.
The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.
Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.
Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.