SolAce - Electronic Medical Claims

Please complete the following enrollment instructions if you wish to submit electronic claims directly to HMA (Payer ID 86066)

In order to send electronic claims to HMA, you must obtain a Login and Password for this site: www.hcrdata.com

Please follow the Enrollment Instructions below to become an electronic submitter for Highmark Payer IDs: 54828, 71768,

Highmark Blue Cross Blue Shield has different enrollment applications for their various Payer IDs. Please see the links on the right hand side and follow the enrollment instructions for the plans you need to submit electronic claims to.

Please follow the instructions below to submit your WellCare Health Plan claims through Administep

To add a mailbox for the Administep Clearinghouse please send an email to support@solace-emc.com

Include the following in your message:

To EDI Team,

Please add a mailbox to my account for the Administep Clearinghouse:

Name:

TAX ID:

Billing Professional or Institutional claims?:

We will contact you once we are ready to set up your mailbox in SolAce.

To submit claims to Spectera through our service, please contact Spectera and request a login and password to be able to submit claims directly via sftp.enshealth.com

Enrollment Instructions

Thank you for your interest in Electronic Data Interchange (EDI). To bill claims electronically directly to Partnership Health Plan (PHP) using SolAce EMC, please contact Melissa Chavez of Partnership Health Plan of California at 707-863-4285. Let her know that you will be using SolAce EMC to transmit claims.

Required Information

We recommend that you have the following information ready before filling out your forms:

Commercial Claims

Enrollment Instructions

Thank you for your interest in Electronic Data Interchange (EDI). In order to bill claims electronically to the American Specialty Health ASHLink network, providers must call 1-800-972-4226 and request a User ID, Password and Pin for the ASHLink Clearinghouse. Once you receive your log in information for www.ashlink.com you must do the following:

Login to your account
Click Batch Claims at the top and complete the Questionnaire
- For your Practice Management System, choose Other and enter SolAce
- Yes SolAce is able to submit batch claims
- Choose both on the question asking how you currently submit claims
- Choose Yes to receive more information about testing for batch claims with ASH

Enrollment Instructions

Thank you for your interest in Electronic Data Interchange (EDI).

Note: This is for Participating Providers Only

To Enroll for a Submitter ID with GuildNet for direct submission of 837P and/or 837I files through PCS, please email their Provider Relations Department at PCS_ProviderRelations@lighthouseguild.org. In the body of your e-mail let them know you are interested in applying for a Submitter ID so you can send your electronic claims directly to them.

Enrollment Instructions

Thank you for your interest in Electronic Data Interchange (EDI). To enroll for a submitter ID with Colorado Access please contact their EDI Operations Team at 720-744-5172 and ask to speak to Jennifer Hutchings. Let her know you are interested in applying for a Submitter ID so you can send your electronic claims directly to them.

Give her the following information:
- You will be a direct submitter
- You need an SFTP Connection
- You are NOT using a Clearinghouse
- You are either sending 837P, Professional and/or 837I, Institutional Claims
- You are able to receive electronic 835 files (Remittance Advice), when they are capable of sending them.

Pages

Your Submitter Information	Software Vendor Information
Name	Vendor Name – AXIOM Systems, Inc
Address	Contact – EDI Team

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customer Testimonial

From our customers

I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.

Shani Madaminova,
Administrator
Best Home Care, Inc
Jersey City, NJ

SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.

Susie Doran Carter, Westcare Management, Inc.
LTC Medicare Consultant and Billing Service
Salem, OR

I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.

Carolyn Boles
From the office of Donald J. Boles Jr. MD PC
Tempe, AZ

SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.

S. Bowling
Idabel, Oklahoma

Easy to use, Customer support has always been excellent, Thanks SolAce Team.

Carl Shepherd
IT Administrator
THE WYNN GROUP, INC
Dublin, GA

I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.

Denise
Margate, FL

Awesome customer service every time!

Denise
Bellevue, NE

I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!

Doreen
Bemidj, MN

The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.

George
Mahornet, IL

The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.

Joan
Batavia, IL

Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.

Patricia
Orlando, FL

Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.

Sherry
Largo, FL

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