Industry News
Related health care industry news and press releases:
FISS/DDE changes for Noridian States
If you are using ClaimShuttle to access the CMS FISS-DDE and/or PPTN System for the states of Alaska, Idaho, Oregon and Washington, please read the notices below from Noridian’s Helpdesk:
For Part A – FISS/DDE users:
DDE Default Password for HPES due to the VDC (Virtual Data Center) Transition
AK, ID, OR and WA JF A/B MAC Providers
As directed in CMS CR 8449, Noridian is in the process of transitioning the JF Part A Northwest (AK, ID, OR, and WA) Production regions from the CDS Data Center to the HP Data Center. You will continue to use your current RACF User ID used today when accessing DDE after transition.
New HP TPX Menu Options
Alaska, Idaho, Oregon, and Washington workload will continue to be processed at the CDS EDC until the transition is completed. DDE users will begin using the new HP menu options (listed below) for production work on Monday, February 24, 2014.
_ FISP21-1 PF MAC JF AK/ID/OR/WA FISS PROD
_ FISP21-2 PF MAC JF AK/ID/OR/WA FISS PROD
Sign On Instructions:
Starting February 24, 2014 select HP TPX instead of selecting CDS on the main CMS menu.
You will continue to use your current RACF User ID, but the default password of start123 will be used. The default password is in all lower case letter.
Please reference this link for detailed instructions: https://www.noridianmedicare.com/parta/claims/docs/hpes_edc_dde_sign_on_instructions.pdf.
If you have questions contact User Security at 877-908-8431
For Part B – PPTN users:
As directed in CMS CR 8449, Noridian is in the process of transitioning the JF Part B Northwest (AK, OR, WA, Drug CAP) and Idaho (ID) Production regions from the CDS Data Center to the HP Data Center. You will continue to use your current RACF User ID when accessing PPTN.
New HP TPX Menu Options
_ MCSP21-1 PF MAC JF AK/OR/WA MCS PROD
_ MCSP21-2 PF MAC JF AK/OR/WA MCS PROD
_ MCSP22-1 PF MAC JF ID MCS PROD
_ MCSP22-2 PF MAC JF ID MCS PROD
Alaska, Idaho, Oregon, and Washington workload will continue to be processed at the CDS EDC until the transition is completed. PPTN users will begin using the new HP menu options (listed above) for production work on Monday, February 24, 2014.
Sign On Instructions:
Starting February 24, 2014 select HP TPX instead of selecting CDS on the main CMS menu.
You will continue to use your current RACF User ID, but the default password of start123 will be used. The default password is in all lower case letter.
Please reference this link for detailed instructions: https://www.noridianmedicare.com/partb/claims/pptn/pptn_edc_signon.pdf.
If you have questions contact User Security at 877-908-8431
This means, on our ClaimShuttle 3270 Emulator, select option 5 for the HP Data Center on the main CMS Menu screen.
CMS Eliminating Eligibility Inquiries for Part A in the CWF, April 2014
CMS will be terminating the Common Working File ELGA, ELGH, HIQA, HIQH, and HUQA for Part A Provider queries on April 7, 2014
What does this mean to Part A Providers currently using FISS/DDE to look up Patient Eligibility?
This means providers needing to inquire on patient eligibility for Medicare Part A services will need to use CMS' HETS system after April 7, 2014.
What should SolAce Users Do?
SolAce Users should make sure to activate the Eligibility Inquiry Feature for their account so they can contitnue to submit eligibility inquiries for Part A services. Don't forget that Access to the HETS Eligibility is included in all SolAce accounts for free! All successful eligibiilty responses just go towards your tier for your monthly EDI File Transfer volume.
Will 3270 Users still need their FISS/DDE emulators after April 7, 2014?
Yes because you may still use FISS/DDE to do your Part A claim corrections, track your payments, check claim status and DDE your claims. (If you are not using SolAce or ClaimShuttle for your FISS/DDE Emulator needs today please call us so we can extend our special SolAce client 3270 FISS/DDE pricing to you! You just may be paying too much through a different vendor.)
If you are are current SolAce user and would like to verify if Eligibility is enabled for your account just login to your web account by going to http://app.solace-emc.com and login with your SolAce App Logon ID and Password. Then click on the Organization link to verify if the Eligibility feature is enabled for your account. To begin using the SolAce Eligibility page just add the Eligibility User role to your User ID under securities, log off and log back in and click on "Check Eligibility". (If Eligibility is currently disabled on your account, please give us a call at 602.439.2525 and we'll gladly activate it for you)
See the MedLearn Matters Article on this by clicking here
Pages
customer Testimonial
From our customers
I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.
SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.
I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.
SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.
Easy to use, Customer support has always been excellent, Thanks SolAce Team.
I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.
Awesome customer service every time!
I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!
The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.
The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.
Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.
Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.
