Department of Labor

Please follow the Enrollment Instructions below to become an electronic submitter to the Department of Labor.

The Department of Labor handles claims from Providers who have rendered services to federal employees for workers compensation injuries or disability. If you are an enrolled provider and would like to sign up for electronic claims submission so you can send your DOL Claims electronically, please follow the instructions below to apply for a Submitter ID. 

Required Documents for those applying for new Submitter IDs

The following document is a required enrollment document that must be completed, signed, and returned to the ACS office before initiation of electronic claims submission or inquiry.

1. Department of Labor-OWCP EDI Enrollment Form

 

Please call 1-800-461-7485 or 850-558-1775 and ask for the EDI Department if you have any questions regarding your application.

 

We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.

Our Vendor Information

Vendor Name - AXIOM Systems, Inc.
Contact - EDI Team
Vendor Code - 122235
Phone - 602-439-2525
Fax - 602-439-0808
Address - 241 East 4th Street, Suite 200
Frederick, MD 21701
Software Name - SolAce EMC
E-mail - Support@SolAce-emc.com

New EDI Submitters

The following instructions will help you complete the Submitter ID Application form that will be sent to you by the Department of Labor:

  • Select "Provider" as your classification
  • Please complete section A1 with your demographic, contact, and provider information
  • Leave sections A2 and A3 blank
  • Please choose the following for section A4:
  • Submitter Type: Vendor Software
  • Format Type: X12N
  • Transaction Type: Choose Professional or Institutional (CMS1500 = Professional, UB04 = Institutional)
  • Submission Method: Write in "ACS EDI Gateway SFTP"
  • If you would like to receive your remittance advice electronically, complete A5 with the following:
  • a. "Yes"
  • b. "You"
  • c. "997 and 835"

 

If you have additional questions or need help completing this form you may contact the SolAce support team at 602-439-2525.

Submitting your Forms

It is recommended that you keep a copy of all the forms you will be submitting for your records. Fax the enrollment forms to:

Fax to: 850-201-1718
          AND
email a copy to: HCSOC.Helpdesk@xerox.com with subject line " Direct Trading Partner ID Application"

Waiting for a Response

After processing, a confirmation will be emailed to you as notification to begin filing claims electronically. If neither confirmation nor a returned packet is received after two weeks, contact the Technology Support Center toll-free at 1-800-461-7485 or 850-558-1775.

Testing

Once you have received your Submitter ID and Password from ACS, Please call the SolAce Support Team and set an appointment for a Mailbox setup and Test Transmission to ACS.

Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.

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customer Testimonial

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customers From our customers

I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.

Shani Madaminova,
Administrator
Best Home Care, Inc
Jersey City, NJ

SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.

Susie Doran Carter, Westcare Management, Inc.
LTC Medicare Consultant and Billing Service
Salem, OR

I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.

Carolyn Boles
From the office of Donald J. Boles Jr. MD PC
Tempe, AZ

SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.

S. Bowling
Idabel, Oklahoma

Easy to use, Customer support has always been excellent, Thanks SolAce Team.

Carl Shepherd
IT Administrator
THE WYNN GROUP, INC
Dublin, GA

I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.

Denise
Margate, FL

Awesome customer service every time!

Denise
Bellevue, NE

I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!

Doreen
Bemidj, MN

The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.

George
Mahornet, IL

The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.

Joan
Batavia, IL

Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.

Patricia
Orlando, FL

Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.

Sherry
Largo, FL